Zoom has launched its next-generation AI Companion 3.0, which brings its AI assistant out of the app and into a dedicated web interface. It is no longer just another meeting transcriber and summarizer; Zoom’s latest AI can turn conversations into actionable tasks, create daily reflection reports, design follow-up emails, and even create documents from meetings or notes.
While free Zoom users can use the new AI Companion 3.0 for three meetings per month (including features like AI notes, in-meeting questions, recap, and 20 questions via the side panel), the platform offers the full suite of AI features for $10 per month (in addition to the fee paid for Zoom Workplace).
This update marks a shift for Zoom from a simple video conferencing platform to an AI-driven workspace. Adding agent AI capabilities that can manage meetings, chats, documents and connected apps makes the platform stand out.
Additionally, the company takes a federated AI model approach, combining its own AI engines with popular models from OpenAI, Anthropic and other open source tools. If you’re a die-hard Zoom user who spends a workday juggling between meetings, emails, to-do lists, documents, and other connected apps, Zoom’s new AI Companion 3.0 could help you offload a decent amount of tasks to AI.
For example, instead of manually summarizing meetings or writing follow-up messages, you can ask Zoom’s AI to do it for you.
This will help you free up time for higher value tasks. In the near future, Zoom plans to expand AI Companion integrations. For example, the company could add Gmail and Outlook connectors to its platform, refining its personal workflows and document creation tools.
Over time, this could transform the way teams collaborate using Zoom, not just by hosting calls but also by helping everyone complete everyday tasks more quickly.
