The luxury of General Motors Cadillac The brand has launched its range of connected services in Australia, where all vehicles delivered from now on will include the technology and existing owners will be able to receive it via an update.
Cadillac Connected Services includes mobile app connectivity, over-the-air update capabilities and what the US premium automotive brand calls “connected infotainment”. Cadillac offers free connectivity for eight years from the date of initial registration.
Connected Infotainment is Cadillac-speak for Google Built-in presence, with embedded Google apps like Google Maps and Google Assistant, with more available for download through the Google Play Store.
This also includes intelligent route guidance, where Google Maps suggests charging stops along your route.
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Outside the car, you can use a smartphone app to remotely check the vehicle’s status, including location and charge level, and control locks, alarms, lights, windows and air conditioning.
“The local ANZ Cadillac team has undertaken a rigorous validation process to ensure the Connected Services offering is suitable for Australian and New Zealand conditions,” a GM spokesperson for Australia and New Zealand said.
Cadillac notified existing owners of the free update and provided details on how to book their appointment.
It says it will work with existing customers on a “case-by-case basis” to make their appointment as pleasant as possible.
Because the update cannot be completed over-the-air at home, Cadillac Australia says it will use a combination of Cadillac service locations (including in Sydney and Melbourne), Cadillac Mobile Service, certified Cadillac service partners and a pickup/drop-off service, depending on where the customer is located.
However, Cadillac models will later support over-the-air software updates.
Cadillac began local deliveries of its debut model, the Lyriq electric SUV, to customers earlier this year.
This technology suite will also be offered on the Lyriq-V, Optiq and Vistiq electric SUVs, all of which are scheduled to launch here in 2026.
The introduction of Cadillac Connected Services will help bring local market Cadillacs more in line with those in its home market, although the Australian branch has made it clear that it will not follow the brand’s most controversial decision in its homeland: the removal of Apple CarPlay and Android Auto.
Instead, wireless Apple CarPlay and wireless Android Auto remain standard in the local Lyriq as well as the upcoming Optiq and Vistiq.
Once only the domain of brands like Tesla in Australia, there has been an upsurge in recent years of automakers offering connected services like those just now being rolled out by Cadillac.
Many of these brands are much later to the game than in markets like the US, where such connectivity has been commonplace for years.
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